B2B

Ordering Cushions for Your Business: Lead Times, Samples, Payment and Paperwork

Answers to the questions business buyers ask before ordering custom cushions: lead times (2–3 weeks standard, 5–6 weeks custom shapes), rush, swatches and fit samples, W-9 and vendor setup, payment, trade pricing and white label.

By Sam K4 min read
Outdoor fabric swatch cards, a cushion spec sheet with a technical drawing and a sample seat cushion on a white oak desk

Updated October 2026 · By Sam K, Fabrica Kraft

Quick summary

Business buyers ask us the same handful of questions before they order: how long it takes, whether they can see a sample, how to pay as a company and what paperwork we provide. In short: standard-shape cushions take 2–3 weeks, custom shapes made from your template take 5–6 weeks, and Ultraleather and Gabriel take 8–12 weeks. Swatches cost $7 and are credited back. We can send a W-9 and fill in vendor setup forms. There's no minimum order, and trade pricing runs from 10% to 20% off.

Lead times

What you're ordering Lead time
Standard-shape custom cushions (rectangles, chaises, benches, deep seating) in stocked fabric 2–3 weeks
Custom shapes made from your template (curves, notches, angled ends) 5–6 weeks from when we receive the template
Ultraleather and Gabriel fabrics (not stocked) 8–12 weeks
Large projects Confirmed schedule on your quote

Lead time starts once you approve the spec sheet. Rush production and express shipping are available at extra cost for standard shapes. If a date is fixed, such as a pool opening, a hotel reopening or a staging deadline, tell us when you send the brief and we'll confirm whether we can meet it before you commit. Ordering curves or odd shapes? Read how to order custom-shaped cushions.

Samples, swatches and prototypes

  • Fabric swatches are $7 each. After ordering, you get a one-time credit code worth what you paid, which you can use within 90 days on a cushion or curtain order of $100 or more. Order swatches.
  • A fit sample is the safest way to start a large order. Order one cushion (or one of each shape), check it on site, then order the rest. If anything needs changing, we update the spec sheet before the full run.
  • Fire-safety test reports from the fabric maker can be attached to your quote. See our fire safety standards guide.

Quotes and spec sheets

Send sizes, quantities, fabric preferences and photos through the bulk cushion enquiry page or to operation@fabricakraft.com. We reply with an itemized quote and spec sheet, typically within 1–2 business days. Every cushion is cut within ±0.5″ of the approved spec, and anything outside that is remade free.

Paying as a business

  • Card and wallets: pay at checkout by Visa, Mastercard, American Express, PayPal, Shop Pay, Apple Pay or Google Pay. Shop Pay Installments, Affirm and PayPal Pay Later can split the cost, subject to approval.
  • Invoiced project orders: for quoted projects we send an invoice; a deposit starts production and the balance is due before shipping.
  • ACH bank transfer: accepted for business orders on a case-by-case basis. Ask when you request your quote.
  • W-9 and vendor setup: Fabrica Kraft LLC is a US company. We can send a W-9 and complete your vendor or supplier onboarding forms. Email operation@fabricakraft.com.
  • Sales tax: any sales tax that applies is shown at checkout or on your invoice.

Trade and volume pricing

Our trade program is open to interior designers, architects, hospitality teams, property managers, stagers and dealers, with no minimum order:

  • Studio: 10% off from the day you're approved
  • Partner: 15% off at $5,000+ spend over a rolling 12 months, with a dedicated contact
  • Signature: 20% off at $20,000+, plus priority production

Trade pricing doesn't combine with other discount codes. For large quantities, ask for a project quote.

White label and dropshipping

We can make, pack and ship cushions under your brand, with no minimum order, so you can test a range before committing to stock. See white-label cushions for how it works.

Why work with us instead of a local workroom?

  • One partner, many mills. Sunbrella, Warwick, Gabriel, Ultraleather, velvet and leather from one supplier, with one spec sheet and one invoice.
  • Finished goods, not just fabric. We cut the foam, sew the covers and deliver ready to place.
  • Consistent fit. ±0.5″ tolerance with free remakes, and a drawing you approve before cutting.
  • Delivery where you work. Free shipping, with complete cushions delivered to the US, Canada, the UK and Australia using locally sourced foam, and covers worldwide.

Choosing fabric and foam for a busy venue? Read commercial-grade cushions: fabric, foam and cleaning.

FAQ

What is your lead time for commercial cushion orders?

2–3 weeks for standard shapes, 5–6 weeks for custom shapes made from your template, and 8–12 weeks for Ultraleather and Gabriel. Large projects get a confirmed schedule on the quote.

Is rush production available?

Yes, for standard shapes, at extra cost. Rush isn't available for custom shapes made from a template.

Can I get a sample before ordering in bulk?

Yes. Order swatches ($7 each, credited back on your order) and, for larger projects, one fit sample cushion before the full run.

Can you provide a W-9 or fill in vendor forms?

Yes. Fabrica Kraft LLC is a US company, and we can send a W-9 and complete vendor onboarding forms. Email operation@fabricakraft.com.

Can we pay by ACH?

ACH bank transfer is accepted for business orders on a case-by-case basis. Ask when you request your quote. Card and digital wallets are always available at checkout.

Is there a minimum order?

No. We quote everything from one replacement cushion to a full property.

Do you offer volume discounts?

Yes. Trade accounts get 10%, 15% or 20% off depending on 12-month spend, and large projects are quoted individually.